Kamrup Metro DDMA launches helpline to support flood victims

Update: 2025-05-30 12:45 GMT

Guwahati: In response to the ongoing urban flooding in Guwahati, the District Disaster Management Authority (DDMA) of Kamrup Metro has launched a dedicated helpline to assist residents affected by waterlogging and flood-related challenges. The DDMA has urged the public to reach out to the District Emergency Operations Centre (DEOC) for timely support and aid during this difficult period of heavy rains.The helpline aims to provide immediate assistance to those facing hardships due to the rising water levels and disrupted daily life caused by the recent monsoon downpours. The initiative is part of a larger coordinated effort to safeguard the well-being of Guwahati’s residents amid the severe urban inundation.Citizens experiencing trouble such as flooding in homes, road blockages, or any emergency situations are encouraged to use the following contact numbers to connect with response teams:Toll-Free Number: 0361-1077,Mobile Number: 93654-29314.This service is closely monitored and managed under the supervision of the Chief Minister’s Office (CMO), Assam, in collaboration with the Directorate of Information and Public Relations, Assam. Their joint effort aims to ensure efficient communication and rapid deployment of relief measures wherever required.The launch of this helpline is a timely step by the authorities to strengthen emergency response and coordination in Guwahati, where urban flooding has severely affected mobility and safety. With persistent rains showing no signs of abating, this resource will play a crucial role in connecting vulnerable populations with essential help.Officials have also advised residents to stay alert, follow safety guidelines, and report urgent needs via the helpline numbers to facilitate swift action by disaster management teams.This move reflects the administration’s commitment to mitigating the impact of natural calamities and improving resilience in flood-prone urban areas. As Guwahati continues to battle the monsoon’s effects, the DDMA helpline stands as a critical lifeline for those seeking support in these challenging times.


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